Privacy Policy

We collect information you provide directly to us, such as when you create an account, upload documents, or contact us for support. **Personal Information:** - Name and email address - Company or organization details - Payment and billing information - Profile preferences and settings **Usage Information:** - PDF documents you upload for analysis - Extracted wall data and takeoff reports - Feature usage and interaction patterns - Device and browser information

We use the information we collect to: - **Provide Services**: Process your PDF documents and generate accurate wall takeoffs - **Improve Accuracy**: Enhance our AI models to better detect walls and construction elements - **Communicate**: Send you updates, security alerts, and support responses - **Personalize**: Customize your experience based on your preferences - **Compliance**: Meet legal obligations and enforce our terms **Your Documents**: PDF files are processed securely and are automatically deleted after extraction. We do not use your documents to train AI models without explicit consent.

We implement industry-standard security measures to protect your data: - **Encryption**: All data is encrypted in transit (TLS 1.3) and at rest (AES-256) - **Access Controls**: Strict role-based access to sensitive systems - **Infrastructure**: Hosted on secure cloud infrastructure with SOC 2 compliance - **Monitoring**: 24/7 security monitoring and incident response - **Backups**: Regular encrypted backups with geographic redundancy We never sell your personal information to third parties.

You have the right to: - **Access**: Request a copy of your personal data - **Correction**: Update or correct inaccurate information - **Deletion**: Request deletion of your account and data - **Portability**: Export your data in a standard format - **Opt-out**: Unsubscribe from marketing communications To exercise these rights, contact us at privacy@hmquantify.com.

We use cookies and similar technologies to: - **Essential**: Maintain your session and preferences - **Analytics**: Understand how you use our service (via privacy-focused analytics) - **Performance**: Optimize loading times and user experience You can control cookie preferences through your browser settings. We do not use third-party advertising trackers.

If you have questions about this Privacy Policy or how we handle your data: **Email**: privacy@hmquantify.com **Mail**: HM Quantify, 123 Innovation Drive, Sydney NSW 2000, Australia **Data Protection Officer**: For GDPR-related inquiries, contact dpo@hmquantify.com We will respond to your inquiry within 30 days.