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Have a question, feedback, or want to discuss how HM Quantify can help your team? We're here to help.
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Frequently Asked Questions
How accurate is the wall extraction?
Our AI achieves 99.2% accuracy on standard architectural drawings. All measurements are provided with confidence scores so you can quickly review uncertain areas.
What file formats do you support?
We currently support PDF files. We're working on adding DWG and IFC support in Q2 2026.
Is my data secure?
Yes! All files are encrypted in transit and at rest. Documents are automatically deleted after processing. We're SOC 2 Type II certified.
Can I try it for free?
Absolutely! Our Free plan includes 10 PDF analyses per month. No credit card required to get started.
Response Time
We typically respond within 24 hours during business days. For urgent support, existing customers can use the in-app chat.